Planned Maintenance - Frankfurt (Cluster-B)
Scheduled Maintenance Report for Forcepoint Cloud Status
Completed
The scheduled maintenance has been completed.
Posted Sep 15, 2024 - 20:00 UTC
Update
Web Security Cloud service and IPSEC GRE services failed back to Frankfurt datacenter.

Email security product is still in maintenance window. We will provide more updates as we make progress.
Posted Sep 14, 2024 - 04:40 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2024 - 20:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 10, 2024 - 14:33 UTC
Scheduled
Forcepoint will be conducting a planned maintenance on Friday, September 13th at 20:00 UTC for approximately 48 hours. The maintenance activity involves routine maintenance to enhance reliability and security of our infrastructure. This will be in the form of network device firmware upgrades.

We anticipate minor loss of connectivity for few mins while the customer traffic will be failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.
Posted Sep 10, 2024 - 14:24 UTC
This scheduled maintenance affected: Data Centers and PoP (Frankfurt (B)).