Forcepoint Data Security Cloud Status Status

Impact on Services in UAE and Bahrain Regions

Update - Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options.

Customer Impact
Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues:

- Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.
- Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.
- Insights: Access in the me-central-1 and me-south-1 regions are impacted.
- Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.
Mar 23, 2026 - 09:52 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 06, 2026 - 22:18 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 05, 2026 - 04:13 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 05, 2026 - 00:38 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 04, 2026 - 21:40 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 04, 2026 - 13:44 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 04, 2026 - 07:55 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 04, 2026 - 04:01 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 03, 2026 - 22:01 UTC

Update - Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.
Mar 03, 2026 - 17:39 UTC

Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Forcepoint ONE SSE - Some customers may not be able to access the managed apps via the Forcepoint ONE EU portal if their traffic is flowing through the mec1 region.

Current Status & Next Steps:

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.
Mar 03, 2026 - 13:15 UTC

Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 06:05 UTC

Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

We will provide further update as more progress is made or as the situation evolves.
Mar 03, 2026 - 06:03 UTC

Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.
Mar 02, 2026 - 22:17 UTC

Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 19:45 UTC

Update - Customer Impact:

Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems.

Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI.

Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure.

Insights - Access to Insights in the me-central region is also impacted.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.
Mar 02, 2026 - 19:10 UTC

Identified - Customer Impact:

Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent errors while sending outbound emails.

Current Status & Next Steps:

Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers.

We will provide further update as more progress is made or as the situation evolves.
Mar 02, 2026 - 14:39 UTC

Update - Customer Impact:
Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page:
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services.

Remote Browser Isolation (RBI) services in me-south-1 and me-central-1 are experiencing recurring issues intermittently due to the wider issues currently affecting AWS services in the Middle East.

For Cloud DLP, services hosted in me-central-1 may impact customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and will update customers if we identify any additional impact.
Mar 02, 2026 - 12:20 UTC

Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below-
https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services.

For RBI, the services have been recovered in me-south-1 by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

For Cloud DLP , the services hosted in the me-central-1 region may have an impact on customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.
Mar 02, 2026 - 08:33 UTC

Update - Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below.

https://health.aws.amazon.com/health/status

Current Status & Next Steps:
The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region.

Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.
Mar 02, 2026 - 06:49 UTC

Monitoring - Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Current Status & Next Steps:
We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web Services (AWS) is still recovering from the service degradation in the me-central-1 region, Forcepoint RBI services—which rely on AWS infrastructure—have been fully restored in this region.

We continue to monitor the situation closely to ensure ongoing stability.

AWS Status Page: https://health.aws.amazon.com/health/status
Mar 01, 2026 - 17:20 UTC

Investigating - Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster.

Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress.

Next update time: 03:30 PM UTC
Mar 01, 2026 - 14:29 UTC

About This Site

Real-time status on Forcepoint's trusted Data Security Cloud services

Uptime over the past 90 days. View historical uptime.

Email Security Service Operational

Heathrow (A) Operational

Frankfurt (B) Operational

Mumbai (C) Operational

Paris (D) Operational

Düsseldorf (E) Operational

San Jose (G) Operational

Ashburn (H) Operational

Slough (J) Operational

Sydney (M) Operational

Johannesburg (S) Operational

Singapore (R) Operational

Forcepoint Security Portal Operational

Global Operational

Cloud Reporting Operational

Heathrow (A) Operational

Frankfurt (B) Operational

Mumbai (C) Operational

Paris (D) Operational

Düsseldorf (E) Operational

San Jose (G) Operational

Ashburn (H) Operational

Slough (J) Operational

Sydney (M) Operational

Chicago (N) Operational

Dallas (O) Operational

São Paulo (P) Operational

Singapore (R) Operational

Johannesburg (S) Operational

Toronto (YYZA) Operational

London (LONB) Operational

SIEM Integration Operational

CASB Portal Operational

London (eu-west-2) Operational

N. California (us-west-1) Operational

Frankfurt (eu-central-1) Operational

Data in Motion Operational

Ohio (us-east-2) Operational

Inline Proxy Operational

Sao Paulo (sa-east-1) Operational

Data at Rest Operational

Ohio (us-east-2) Operational

Governance Operational

Ohio (us-east-2) Operational

Voltage Service Operational

Global Operational

Management Console Operational

Unified Platform Operational

Commercial Cloud Operational

EU Cloud Operational

Data Security Cloud Operational

Cloud Web Security Portal Operational

Data Security Posture Management Portal Operational

Customer Hub Operational

Data Centers and PoP Degraded Performance

Chi1 Operational

Lon1 Operational

Syd1 Operational

N. Virginia (us-east-1) Operational

Ohio (us-east-2) Operational

N. California (us-west-1) Operational

Oregon (us-west-2) Operational

Quebec (ca-central-1) Operational

Sao Paulo (sa-east-1) Operational

Stockholm (eu-north-1) Operational

Dublin (eu-west-1) Operational

London (eu-west-2) Operational

Paris (eu-west-3) Operational

Frankfurt (eu-central-1) Operational

Milan (eu-south-1) Operational

Zurich (eu-central-2) Operational

Spain (eu-south-2) Operational

Cape Town (af-south-1) Operational

Tokyo (ap-northeast-1) Operational

Seoul (ap-northeast-2) Operational

Osaka (ap-northeast-3) Operational

Singapore (ap-southeast-1) Operational

Hong Kong (ap-east-1) Operational

Mumbai (ap-south-1) Operational

Hyderabad (ap-south-2) Operational

Jakarta (ap-southeast-3) Operational

Bahrain (me-south-1) Degraded Performance

Dubai (me-central-1) Degraded Performance

Sydney (ap-southeast-2) Operational

Melbourne (ap-southeast-4) Operational

Israel (il-central-1) Operational

GovCloud East (us-gov-east-1) Operational

GovCloud West (us-gov-west-1) Operational

Heathrow (A) Operational

Frankfurt (B) Operational

Mumbai (C) Operational

Paris (D) Operational

Dubai (DXBA) Operational

San Jose (G) Operational

Ashburn (H) Operational

Slough (J) Operational

Docklands (LONB) Operational

Sydney (M) Operational

Dallas (O) Operational

São Paulo (P) Operational

Singapore (R) Operational

Johannesburg (S) Operational

Tokyo (T) Operational

Toronto (YYZA) Operational

Bangalore (BLRB) Operational

Riyadh (RUHA) Operational

Edge Regions Operational

Washington DC Operational

Chicago Operational

New York Operational

Atlanta Operational

Los Angeles Operational

Miami Operational

Dallas Operational

Houston Operational

San Francisco Operational

Boston Operational

Denver Operational

Portland Operational

Seattle Operational

Toronto Operational

Minneapolis Operational

Phoenix Operational

Queretaro Mexico Operational

Montreal Operational

Philadelphia Operational

Salt Lake City Operational

Vancouver Operational

Nashville Operational

Detroit Operational

Sao Paulo Operational

Rio De Janeiro Operational

Bogota Operational

Buenos Aires Operational

Santiago Operational

Frankfurt Operational

London Operational

Paris Operational

Milan Operational

Rome Operational

Berlin Operational

Madrid Operational

Marseille Operational

Dusseldorf Operational

Hamburg Operational

Manchester Operational

Munich Operational

Vienna Operational

Stockholm Operational

Copenhagen Operational

Dublin Operational

Helsinki Operational

Athens Operational

Brussels Operational

Budapest Operational

Lisbon Operational

Oslo Operational

Bucharest Operational

Palermo Operational

Prague Operational

Sofia Operational

Warsaw Operational

Zagreb Operational

Zurich Operational

Tel Aviv Operational

Bahrain Operational

Dubai Operational

Fujairah UAE Operational

South Africa Operational

Johannesburg Operational

Nairobi Operational

Tokyo Operational

Osaka Operational

Seoul Operational

Singapore Operational

Taipei Operational

Bangkok Operational

Jakarta Operational

Kuala Lumpur Operational

Manila Operational

Hanoi Operational

Ho Chi Minh Operational

Sydney Operational

Melbourne Operational

Perth Operational

Auckland Operational

New Delhi Operational

Chennai Operational

Mumbai Operational

Bangalore Operational

Hyderabad Operational

Kolkata Operational

Services Operational

Proxy & SmartEdge Operational

Cloud SWG Operational

Cloud Firewall Operational

Cloud Access Security Broker Operational

Zero Trust Network Access Operational

Remote Browser Isolation Operational

Data Loss Prevention Operational

Email Data Loss Prevention Operational

Reputation Service Operational

Web Security Cloud Operational

Data Protection Services Operational

Hybrid Management Operational

Data Security Posture Management Operational

Supporting Service Operational

Reporting Operational

SIEM Operational

IPsec Advanced Connectivity Operational

GRE Connectivity Operational

Threatseeker Cloud Operational

Advanced Malware Detection and Protection Operational

Insights Operational

DSPM Scanning Operational

DSPM Reporting Operational

DSPM Classification Operational

DSPM Analytics Operational

Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov `2`, `2026`

No incidents reported today.

Nov `1`, `2026`

No incidents reported.

Oct `31`, `2026`

Planned Maintenance - Web Security Cloud Release

Completed - The scheduled maintenance has been completed.
Oct 31, 00:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 09:00 UTC

Scheduled - Forcepoint will be performing a maintenance activity in all our data centers starting Thursday, October 29th, 2026, 9 AM UTC till November 5th. The maintenance activity will involve upgrades on our web proxy servers to enhance security and performance.

The upgrades will be performed in a phased approach with each data center region being upgraded outside of peak traffic hours. The upgrades will also be performed across a limited set of infrastructure components at a time to ensure sufficient capacity is available during the upgrade to meet traffic demand.

We will provide updates as necessary while we make progress with the maintenance activity and the respective data center components will be marked as Operational once the activity is completed in that region.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.
Oct 28, 18:29 UTC

Oct `30`, `2026`

Planned Maintenance - Forcepoint Remote Browser Isolation (RBI)

Completed - The scheduled maintenance has been completed.
Oct 30, 10:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 03:00 UTC

Scheduled - Forcepoint will be conducting a planned maintenance in our Remote Browser Isolation (RBI) service across all regions on Friday, October 30th at 03:00 AM UTC for approximately 10 hours. The maintenance activity will involve certain changes for further enhancing our RBI infrastructure to provide improved performance to our RBI services.

Customers may observe a loss of connectivity for a brief period when a region is being upgraded. Region will be deployed outside of peak traffic hours.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.
Oct 28, 10:19 UTC

Oct `29`, `2026`

Oct `28`, `2026`

Emergency Maintenance - NGFW Appliance Upgrade

Completed - The scheduled maintenance has been completed.
Oct 28, 18:04 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 11:04 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 10:33 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 09:11 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 08:38 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 07:47 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 05:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 01:10 UTC

Scheduled - Forcepoint will be performing emergency maintenance to upgrade NGFW appliances across multiple data centers on October 28, 2026, starting at 1:00 AM UTC. The maintenance activity is expected to last approximately 21 hours.

As part of this maintenance, NGFW appliances will be upgraded across the following data centers:

Bangalore – Cluster BLRB: 01:00 AM – 03:00 AM UTC
Toronto – Cluster YYZA: 01:00 AM – 03:00 AM UTC
San Jose / Phoenix – Cluster G: 01:30 AM – 03:30 AM UTC
Frankfurt – Cluster B: 02:30 AM – 04:30 AM UTC
Slough/Woking – Cluster J: 02:30 AM – 04:30 AM UTC
São Paulo – Cluster P: 03:30 AM – 05:30 AM UTC
London – Cluster LONB: 04:30 AM – 06:30 AM UTC
Ashburn – Cluster H: 06:30 AM – 08:30 AM UTC
Sydney – Cluster M: 07:30 AM – 09:30 AM UTC
Dallas – Cluster O: 08:30 AM – 10:30 AM UTC
Singapore – Cluster R: 09:30 AM – 11:30 AM UTC
Tokyo – Cluster T: 10:30 AM – 12:30 PM UTC
Mumbai – Cluster C: 01:30 PM – 03:30 PM UTC
Paris – Cluster D: 03:00 PM – 05:00 PM UTC
Heathrow – Cluster A: 04:00 PM – 06:00 PM UTC
Dubai – Cluster DXBA: 05:30 PM – 07:30 PM UTC
Johannesburg – Cluster S: 07:30 PM – 09:30 PM UTC
Riyadh – Cluster RUHA: 07:30 PM – 09:30 PM UTC

The upgrades will be performed on one appliance at a time during respective location’s off business hours to maintain service availability and minimize any potential impact to customers. We do not anticipate any loss of connectivity for customers connecting through IPsec or GRE tunnels during the maintenance window.

We appreciate your understanding and cooperation as we work to enhance the security and reliability of our services.
Oct 28, 01:03 UTC

Announcing the Availability of a New Point of Presence (PoP) for Türkiye

Completed - This maintenance activity has been cancelled and will be re-scheduled at a later time.
Oct 28, 12:04 UTC

Scheduled - Forcepoint will be introducing a new Virtual Point of Presence (ISTA vPoP) which will be configured in our Frankfurt (Cluster B) data center, offering improved latency for customers connecting to the vPoP from Türkiye.

The new ISTA vPoP will be live on November 3, 2026. Customers connecting to ESBA vPoP will experience their traffic being automatically re-routed to the new vPoP.

Existing GRE or IPSec Advanced tunnels connected to the ESBA vPoP will not be affected and there is no requirement to switch to the new vPoP. Customers may prefer to switch to ISTA when it becomes available.

Action required by 2 November 2026 for Forcepoint Web Security Cloud or Hybrid customers with users in Türkiye:

All Customers: Add the New IP Address Range to Your Allowlist

Add 157.167.7.0/24 to your allowlists before 2 November 2026.

The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the new vPoP is live, your users in Türkiye will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement.

Hybrid Web Customers

On-network users continue to egress via your on-premises Web Security Gateway; no change.
Off-network and roaming users in Türkiye will use the Frankfurt data center, so the allowlisting action above applies to them.
Oct 1, 16:57 UTC

Oct `27`, `2026`

No incidents reported.

Oct `26`, `2026`

Planned Maintenance - London (LONB) Datacenter

Completed - The scheduled maintenance has been completed.
Oct 26, 00:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 18:00 UTC

Scheduled - Forcepoint will be conducting a planned maintenance in our London/Docklands (Cluster LONB) Datacenter on Friday, October 23 at 18:00 UTC for approximately 53 hours. The maintenance activity will involve certain changes for further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for a brief moment while customer traffic is failed over to an alternate datacenter. During the maintenance window :

Web Security traffic will be served from the Cluster J (Slough/Woking) Datacenter.

The data storage facility associated with Cluster LONB will be temporarily unavailable during the maintenance. Customers will not be able to query data stored in the London (LONB) data store during this period. However, access to CDS store in secondary locations will remain available.

Customers connecting through IPSEC or GRE tunnels are advised to ensure redundant connectivity to an alternate datacenter to maintain service continuity throughout the maintenance window.

We appreciate your understanding and cooperation as we continue to enhance our infrastructure.
Oct 16, 12:28 UTC

Oct `25`, `2026`

Dallas (Cluster O) Degraded Performance

Resolved - This incident has been resolved.
Oct 25, 18:06 UTC

Investigating - Customer Impact: Web Security Cloud customers may experience localization issues when browsing the internet via a few of the vPOPs in the Dallas cluster.

Description: We are currently experiencing degradation of Web Security Cloud Services in Dallas. The customer impact has been mitigated as Web Security service traffic has failed over to the redundant data center. We are currently investigating the problem and will provide further feedback as we make progress.
Oct 25, 12:48 UTC

Oct `24`, `2026`

AMDP Service Unavailable - Paris Data Center (Cluster D)

Resolved - This incident has been resolved.
Oct 24, 14:37 UTC

Monitoring - Customer Impact: AMDP customers may experience latency with real-time scanning of files and content while services are failed over to a redundant data center.

Current Status & Next Steps: We have identified the problem is related to one of the AMDP servers. The issue has been fixed, and services have been failed back to the Paris data center.

We are currently monitoring the environment for stability and will provide a final update once we have observed continued stability.

Next update time: 14:30 UTC
Oct 24, 14:09 UTC

Investigating - Customer Impact: AMDP customers may experience latency with real-time scanning of files and content while services are failed over to a redundant data center.

Description: We are experiencing un-availability of Advanced Malware Detection & Prevention (AMDP) services from our Paris (Cluster D) Data Center. AMDP services have been failed over to a redundant data center to ensure continuity of services for customers.

Next update time: 14:30 UTC
Oct 24, 13:15 UTC

Oct `23`, `2026`

Planned Maintenance - Forcepoint Web Security Cloud

Completed - The scheduled maintenance has been completed.
Oct 23, 07:34 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 23, 06:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:31 UTC

Scheduled - Forcepoint will be performing a maintenance activity across all its Cloud Web proxy infrastructure starting Thursday, October 22 at around 18:30 UTC.

The update will be released in a staggered approach with only a few proxy hosts removed from the load balancer at the time of update ensuring sufficient capacity to process inbound requests. No failover or customer action is required as part of this activity. We do not anticipate any impact on our services during the activity.

For more information on the activity, please refer to the Tech Alert published on our Customer Hub or reach out to Technical Support.
Oct 22, 17:46 UTC

Oct `22`, `2026`

Oct `21`, `2026`

No incidents reported.

Oct `20`, `2026`

No incidents reported.

Oct `19`, `2026`

Announcing the availability of our data center facility in Riyadh (RUHA)

Completed - The scheduled maintenance has been completed.
Oct 19, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:30 UTC

Update - Forcepoint is announcing the availability of a new data center facility in Riyadh (RUHA) from October 19 2026. The facility will replace the existing JEDA vPoP hosted in Paris data center (Cluster D) which is currently being used for customers in Kingdom of Saudi Arabia and will provide users with Cloud Web and Email services with local data storage capability.

On October 19, at around 12:30 UTC, customers connecting to JEDA vPoP via endpoint agent will experience their traffic is being routed via the Riyadh (RUHA) data center facility and is using a new egress IP block 157.167.167.0/24.

Customer Actions Needed

Allowlist the new data center range

Add 157.167.167.0/24 to your allowlists before 19 October 2026.

The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the KSA data center is live, your users in the Kingdom will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement.

Dedicated IP customers

Dedicated IP subscriptions include a dedicated address in each Forcepoint data center. With the addition of the KSA data center, an address from 157.167.169.0/24 will appear in the Forcepoint Cloud Security portal alongside your existing addresses.

If you have users in the Kingdom, add your new KSA address to any system that restricts by source IP. All existing dedicated addresses remain in use and should not be removed.

Hybrid Web customers

On-network users continue to egress via your on-premises Web Security Gateway; no change.
Off-network and roaming users in the Kingdom will use the KSA data center, so the allowlisting action above applies to them.
Oct 18, 08:41 UTC

Scheduled - Forcepoint is announcing the availability of a new data center facility in Riyadh (RUHA) from September 24 2026. The facility will replace the existing JEDA vPoP hosted in Paris data center (Cluster D) which is currently being used for customers in Kingdom of Saudi Arabia and will provide users with Cloud Web and Email services with local data storage capability.

On September 24, at around 12:30 UTC, customers connecting to JEDA vPoP via endpoint agent will experience their traffic is being routed via the Riyadh (RUHA) data center facility and is using a new egress IP block 157.167.167.0/24.

Customer Actions Needed

Allowlist the new data center range

Add 157.167.167.0/24 to your allowlists before 24 September 2026.

The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the KSA data center is live, your users in the Kingdom will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement.

Dedicated IP customers

Dedicated IP subscriptions include a dedicated address in each Forcepoint data center. With the addition of the KSA data center, an address from 157.167.169.0/24 will appear in the Forcepoint Cloud Security portal alongside your existing addresses.

If you have users in the Kingdom, add your new KSA address to any system that restricts by source IP. All existing dedicated addresses remain in use and should not be removed.

Hybrid Web customers

On-network users continue to egress via your on-premises Web Security Gateway; no change.
Off-network and roaming users in the Kingdom will use the KSA data center, so the allowlisting action above applies to them.

A Tech Alert will be published on September 18 will more information about the facility and the service offerings available for customers.
Sep 17, 19:20 UTC

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