In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 2024 - 11:00 UTC
Scheduled - Forcepoint will be conducting planned maintenance in our Dusseldorf (Cluster E) datacenter on Saturday, September 14th at 11:00 UTC for approximately 48 hours.

The maintenance activity will involve further enhancing our network infrastructure to provide improved performance to our Cloud services. We do not anticipate any impact on our services and all services are expected to be fully operational throughout the maintenance window.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Sep 14, 2024 11:00 - Sep 16, 2024 11:00 UTC
Update - Web Security Cloud service and IPSEC GRE services failed back to Frankfurt datacenter.

Email security product is still in maintenance window. We will provide more updates as we make progress.

Sep 14, 2024 - 04:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 2024 - 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 13, 2024 20:00 - Sep 15, 2024 20:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance on Friday, September 13th at 20:00 UTC for approximately 48 hours. The maintenance activity involves routine maintenance to enhance reliability and security of our infrastructure. This will be in the form of network device firmware upgrades.

We anticipate minor loss of connectivity for few mins while the customer traffic will be failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Sep 13, 2024 20:00 - Sep 15, 2024 20:00 UTC

About This Site

Real-time status on Forcepoint's trusted Cloud Security Services

Email Security Service Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Johannesburg (S) Operational
Singapore (R) Operational
Forcepoint Security Portal Operational
Global Operational
Cloud Reporting Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Operational
Mumbai (C) Operational
Paris (D) Operational
Düsseldorf (E) Operational
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
Chicago (N) Operational
Dallas (O) Operational
São Paulo (P) Operational
90 days ago
100.0 % uptime
Today
Singapore (R) Operational
Johannesburg (S) Operational
Toronto (YYZA) Operational
SIEM Integration Operational
SIEM Integration Operational
CASB Portal Operational
London (eu-west-2) Operational
N. California (us-west-1) Operational
Frankfurt (eu-central-1) Operational
Data in Motion Operational
Ohio (us-east-2) Operational
Inline Proxy Operational
Sao Paulo (sa-east-1) Operational
Data at Rest Operational
Ohio (us-east-2) Operational
Governance Operational
Ohio (us-east-2) Operational
Voltage Service Operational
Global Operational
Management Console Operational
90 days ago
99.98 % uptime
Today
Unified Platform Operational
Commercial Cloud Operational
90 days ago
99.9 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
US GovCloud Operational
90 days ago
100.0 % uptime
Today
Trial Cloud Operational
90 days ago
100.0 % uptime
Today
Data Security Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Web Security Portal Operational
Data Centers and PoP Under Maintenance
90 days ago
100.0 % uptime
Today
Chi1 Operational
90 days ago
100.0 % uptime
Today
Lon1 Operational
90 days ago
100.0 % uptime
Today
Syd1 Operational
90 days ago
100.0 % uptime
Today
N. Virginia (us-east-1) Operational
90 days ago
100.0 % uptime
Today
Ohio (us-east-2) Operational
90 days ago
100.0 % uptime
Today
N. California (us-west-1) Operational
90 days ago
100.0 % uptime
Today
Oregon (us-west-2) Operational
90 days ago
100.0 % uptime
Today
Quebec (ca-central-1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (sa-east-1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (eu-north-1) Operational
90 days ago
100.0 % uptime
Today
Dublin (eu-west-1) Operational
90 days ago
100.0 % uptime
Today
London (eu-west-2) Operational
90 days ago
100.0 % uptime
Today
Paris (eu-west-3) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (eu-central-1) Operational
90 days ago
100.0 % uptime
Today
Milan (eu-south-1) Operational
90 days ago
100.0 % uptime
Today
Zurich (eu-central-2) Operational
90 days ago
100.0 % uptime
Today
Spain (eu-south-2) Operational
90 days ago
100.0 % uptime
Today
Cape Town (af-south-1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (ap-northeast-1) Operational
90 days ago
100.0 % uptime
Today
Seoul (ap-northeast-2) Operational
90 days ago
100.0 % uptime
Today
Osaka (ap-northeast-3) Operational
90 days ago
100.0 % uptime
Today
Singapore (ap-southeast-1) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (ap-east-1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (ap-south-1) Operational
90 days ago
100.0 % uptime
Today
Hyderabad (ap-south-2) Operational
90 days ago
100.0 % uptime
Today
Jakarta (ap-southeast-3) Operational
90 days ago
100.0 % uptime
Today
Bahrain (me-south-1) Operational
90 days ago
100.0 % uptime
Today
Dubai (me-central-1) Operational
90 days ago
100.0 % uptime
Today
Sydney (ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ap-southeast-4) Operational
90 days ago
100.0 % uptime
Today
OCI-US East (Ashburn) Operational
90 days ago
100.0 % uptime
Today
OCI-US West (San Jose) Operational
90 days ago
100.0 % uptime
Today
OCI-UK South (London) Operational
90 days ago
100.0 % uptime
Today
OCI-Italy Northwest (Milan) Operational
90 days ago
100.0 % uptime
Today
OCI-Israel Central (Jerusalem) Operational
90 days ago
100.0 % uptime
Today
OCI-Saudi Arabia West (Jeddah) Operational
90 days ago
100.0 % uptime
Today
OCI-Singapore (Singapore) Operational
90 days ago
100.0 % uptime
Today
OCI-Australia East (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCloud East (us-gov-east-1) Operational
90 days ago
100.0 % uptime
Today
GovCloud West (us-gov-west-1) Operational
90 days ago
100.0 % uptime
Today
Heathrow (A) Operational
Frankfurt (B) Under Maintenance
Mumbai (C) Operational
Paris (D) Operational
Dubai (DXBA) Operational
Düsseldorf (E) Under Maintenance
San Jose (G) Operational
Ashburn (H) Operational
Slough (J) Operational
Docklands (LONB) Operational
Sydney (M) Operational
Dallas (O) Operational
São Paulo (P) Operational
Singapore (R) Operational
Johannesburg (S) Operational
Tokyo (T) Operational
Amsterdam (X) Operational
Toronto (YYZA) Operational
Edge Regions Operational
90 days ago
100.0 % uptime
Today
Washington DC Operational
90 days ago
100.0 % uptime
Today
Chicago Operational
90 days ago
100.0 % uptime
Today
New York Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Los Angeles Operational
90 days ago
100.0 % uptime
Today
Miami Operational
90 days ago
100.0 % uptime
Today
Dallas Operational
90 days ago
100.0 % uptime
Today
Houston Operational
90 days ago
100.0 % uptime
Today
San Francisco Operational
90 days ago
100.0 % uptime
Today
Boston Operational
90 days ago
100.0 % uptime
Today
Denver Operational
90 days ago
100.0 % uptime
Today
Portland Operational
90 days ago
100.0 % uptime
Today
Seattle Operational
90 days ago
100.0 % uptime
Today
Toronto Operational
90 days ago
100.0 % uptime
Today
Minneapolis Operational
90 days ago
100.0 % uptime
Today
Phoenix Operational
90 days ago
100.0 % uptime
Today
Queretaro Mexico Operational
90 days ago
100.0 % uptime
Today
Montreal Operational
90 days ago
100.0 % uptime
Today
Philadelphia Operational
90 days ago
100.0 % uptime
Today
Salt Lake City Operational
90 days ago
100.0 % uptime
Today
Vancouver Operational
90 days ago
100.0 % uptime
Today
Nashville Operational
90 days ago
100.0 % uptime
Today
Detroit Operational
90 days ago
100.0 % uptime
Today
Sao Paulo Operational
90 days ago
100.0 % uptime
Today
Rio De Janeiro Operational
90 days ago
100.0 % uptime
Today
Bogota Operational
90 days ago
100.0 % uptime
Today
Buenos Aires Operational
90 days ago
100.0 % uptime
Today
Santiago Operational
90 days ago
100.0 % uptime
Today
Frankfurt Operational
90 days ago
100.0 % uptime
Today
London Operational
90 days ago
100.0 % uptime
Today
Paris Operational
90 days ago
100.0 % uptime
Today
Milan Operational
90 days ago
100.0 % uptime
Today
Rome Operational
90 days ago
100.0 % uptime
Today
Berlin Operational
90 days ago
100.0 % uptime
Today
Madrid Operational
90 days ago
100.0 % uptime
Today
Marseille Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Operational
90 days ago
100.0 % uptime
Today
Hamburg Operational
90 days ago
100.0 % uptime
Today
Manchester Operational
90 days ago
100.0 % uptime
Today
Munich Operational
90 days ago
100.0 % uptime
Today
Vienna Operational
90 days ago
100.0 % uptime
Today
Stockholm Operational
90 days ago
100.0 % uptime
Today
Copenhagen Operational
90 days ago
100.0 % uptime
Today
Dublin Operational
90 days ago
100.0 % uptime
Today
Helsinki Operational
90 days ago
100.0 % uptime
Today
Athens Operational
90 days ago
100.0 % uptime
Today
Brussels Operational
90 days ago
100.0 % uptime
Today
Budapest Operational
90 days ago
100.0 % uptime
Today
Lisbon Operational
90 days ago
100.0 % uptime
Today
Oslo Operational
90 days ago
100.0 % uptime
Today
Bucharest Operational
90 days ago
100.0 % uptime
Today
Palermo Operational
90 days ago
100.0 % uptime
Today
Prague Operational
90 days ago
100.0 % uptime
Today
Sofia Operational
90 days ago
100.0 % uptime
Today
Warsaw Operational
90 days ago
100.0 % uptime
Today
Zagreb Operational
90 days ago
100.0 % uptime
Today
Zurich Operational
90 days ago
100.0 % uptime
Today
Tel Aviv Operational
90 days ago
100.0 % uptime
Today
Bahrain Operational
90 days ago
100.0 % uptime
Today
Dubai Operational
90 days ago
100.0 % uptime
Today
Fujairah UAE Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Johannesburg Operational
90 days ago
100.0 % uptime
Today
Nairobi Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
100.0 % uptime
Today
Osaka Operational
90 days ago
100.0 % uptime
Today
Seoul Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Taipei Operational
90 days ago
100.0 % uptime
Today
Bangkok Operational
90 days ago
100.0 % uptime
Today
Jakarta Operational
90 days ago
100.0 % uptime
Today
Kuala Lumpur Operational
90 days ago
100.0 % uptime
Today
Manila Operational
90 days ago
100.0 % uptime
Today
Hanoi Operational
90 days ago
100.0 % uptime
Today
Ho Chi Minh Operational
90 days ago
100.0 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
New Delhi Operational
90 days ago
100.0 % uptime
Today
Chennai Operational
90 days ago
100.0 % uptime
Today
Mumbai Operational
90 days ago
100.0 % uptime
Today
Bangalore Operational
90 days ago
100.0 % uptime
Today
Hyderabad Operational
90 days ago
100.0 % uptime
Today
Kolkata Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.95 % uptime
Today
Proxy & SmartEdge Operational
90 days ago
99.88 % uptime
Today
Cloud SWG Operational
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud Access Security Broker Operational
90 days ago
99.88 % uptime
Today
Zero Trust Network Access Operational
90 days ago
99.9 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Email Data Loss Prevention Operational
90 days ago
100.0 % uptime
Today
Reputation Service Operational
Web Security Cloud Operational
90 days ago
100.0 % uptime
Today
Data Protection Services Operational
Hybrid Management Operational
Supporting Service Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
IPsec Advanced Connectivity Operational
90 days ago
100.0 % uptime
Today
GRE Connectivity Operational
90 days ago
100.0 % uptime
Today
Threatseeker Cloud Operational
90 days ago
100.0 % uptime
Today
Advanced Malware Detection and Protection Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

Unresolved incidents: Planned Maintenance - Dusseldorf (Cluster-E), Planned Maintenance - Frankfurt (Cluster-B).

Sep 13, 2024
Sep 12, 2024
Completed - The scheduled maintenance has been completed.
Sep 12, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 01:00 UTC
Scheduled - Forcepoint will be conducting a planned maintenance in our Dallas (Cluster O) datacenter on Thursday, September 12th at 01:00 UTC for approximately 1 hour. The maintenance activity involves certain configuration changes in the datacenter to further enhance our network infrastructure to provide improved performance to our Cloud services.

We do not anticipate any impact on our services and all services are expected to be fully operational throughout the maintenance window.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Sep 11, 00:12 UTC
Sep 11, 2024
Completed - Forcepoint is currently postponing this scheduled maintenance due to unforeseen circumstances. We will provide update once we have a new scheduled window for this maintenance.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Sep 11, 12:01 UTC
Scheduled - Forcepoint will be conducting planned maintenance in our Paris (Cluster D) datacenter on Saturday, September 14th at 02:30 UTC for approximately 3 hour. The maintenance activity will involve further enhancing our network infrastructure to provide improved performance to our Cloud services.

We anticipate minor loss of connectivity for few mins, also while the maintenance is performed customer traffic will be failed over to an alternate datacenter. Customers are requested to ensure that they have redundant IPSEC and GRE tunnels configured to a redundant data center to ensure seamless failover of tunnel traffic.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Sep 10, 15:38 UTC
Sep 10, 2024
Resolved - This incident is now resolved.
Sep 10, 13:22 UTC
Update - Impact: Customers using RBI services in Singapore and Sydney regions may have received intermittent errors while browsing via RBI.

Customers in Singapore region may have experienced impact starting 12:36 AM UTC until 03:16 AM UTC.
Customers in Sydney region may have experienced impact in the below timeframes:
12:35 - 12:40 AM UTC
12:45 - 01:00 AM UTC
01:10 - 06:20 AM UTC
01:25 - 01:50 AM UTC
01:55 - 02:00 AM UTC
02:25 - 03:15 AM UTC

Description: We have re-routed traffic from impacted regions (Singapore and Sydney) to ensure continuity of services, while our team continues to troubleshoot the root cause and we will provide further updates as we make progress.

Next update time: 01:30 PM UTC

Sep 10, 06:45 UTC
Update - Impact: Customers using RBI services in Singapore and Sydney regions may have received intermittent errors while browsing via RBI.

Customers in Singapore region may have experienced impact starting 12:36 AM UTC until 03:16 AM UTC.
Customers in Sydney region may have experienced impact in the below timeframes:
12:35 - 12:40 AM UTC
12:45 - 01:00 AM UTC
01:10 - 06:20 AM UTC
01:25 - 01:50 AM UTC
01:55 - 02:00 AM UTC
02:25 - 03:15 AM UTC

Description: We have re-routed traffic from impacted regions (Singapore and Sydney) to ensure continuity of services, while our team continues to troubleshoot the root cause.

Next update time: 04:30 AM UTC

Sep 10, 03:48 UTC
Identified - Customer Impact: Customers in Sydney and Singapore may have difficulty accessing RBI services.

Description: We have started to observe recovery of services in the Sydney region, and we could see that the error rates have normalised. Our teams continue to work on recovering services in the Singapore regions.

Next update time: 02:30 AM UTC

Sep 10, 02:00 UTC
Investigating - Customer Impact: Customers in Sydney and Singapore may have difficulty accessing RBI services.

Description: We are currently experiencing a problem with RBI service in Sydney and Singapore Region . Some customers are unable to access RBI Services. We are investigating the issue and will provide more updates as we make progress.

Next update time: 02:00 AM UTC

Sep 10, 01:34 UTC
Sep 9, 2024
Resolved - This incident has been resolved.
Sep 9, 08:52 UTC
Monitoring - Customer Impact: ThreatSeeker Cloud customers in EU and US regions may experience 500 internal server error intermittently.

Description: Performance has stabilised and we are noticing recovery of services across US regions as well. Our team continues to closely monitor the stability of services.

Next update time: 09:30 AM UTC

Sep 9, 08:46 UTC
Identified - Customer Impact: ThreatSeeker Cloud customers in EU and US regions may experience 500 internal server error intermittently.

Description: We have started to observe recovery of services in the EU region, and we could see that the error rates have normalised. Our teams continue to work on recovering services in the US regions.

Next update time: 09:30 AM UTC

Sep 9, 08:36 UTC
Investigating - Customer Impact: ThreatSeeker Cloud customers in EU and US regions may experience 500 internal server error intermittently.

Description: We are currently experiencing degraded performance with our ThreatSeeker Cloud services. We are investigating the problem and will provide further update as we make progress.

Next update time: 09:00 AM UTC

Sep 9, 08:15 UTC
Sep 8, 2024

No incidents reported.

Sep 7, 2024
Completed - The scheduled maintenance has been completed.
Sep 7, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:30 UTC
Scheduled - Forcepoint will be conducting a planned maintenance on Saturday, September 7th at 03:30 UTC for approximately 12 hours. The maintenance activity involves certain configuration changes in the datacenter to further enhance our network infrastructure to provide improved performance to our Cloud services.

We do not anticipate any impact on our services and all services are expected to be fully operational throughout the maintenance window.

We apologize for any inconvenience this may cause and appreciate the cooperation.

Sep 4, 17:27 UTC
Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.